Floresco Centre service model evaluation Report released

Media Release

Mental health is better together

Adopting an integrated approach to mental health care can improve client outcomes despite logistical and other challenges, according to an evaluation by UQ’s Queensland Centre for Mental Health Research (QCMHR).
QCMHR Research Officer Imogen Page said the three-year evaluation of the integrated service model at Aftercare’s Floresco Centre in Ipswich helped fill a gap in the evidence about the effectiveness of mental health service integration.
“An integrated service provides individuals experiencing mental illness and related problems with a tailored mix of support and or treatment services delivered from one location,” she said.
“Service integration has been talked about a lot and promoted in national mental health policies and plans over many years as something that should be improved to achieve better outcomes for people with mental illness.
“We wanted to evaluate the impact on patient outcomes, whether service integration has been achieved and if Floresco’s service model should be replicated.”
The evaluation, funded by the Queensland Mental Health Commission, included qualitative interviews with Floresco staff, clients and other stakeholders.
Aftercare Chief Executive Officer Dr Andrew Young said the Floresco Centre takes a comprehensive, holistic approach to incorporating mental health, physical health and social and economic needs for people between the ages of 18 to 64.
“The aim is to make it easier for users to access the full range of services in one place – it’s a one-stop shop,” he said.
“Aftercare is delighted to contribute to this report which helps to showcase the positive and important role that integrated services play within our community.”
Aftercare is Australia’s longest serving organisation delivering community psychosocial support, supported residential care, clinical treatment and interventions to people with mental health concerns, their families and carers.
The evaluation report can be read here

For more information about Floresco please contact:

Aftercare – 1300 00 1907
Media Enquiries: jackie.oconnor@aftercare.com.au

headspace Aftercare centres

Launch of Aftercare Official History – Aftercare, Our Journey – 1907 – 2017

In 1907 Emily Paterson, her mother and aunt began inviting the “inmates” (as they were then called) of Gladesville Mental Hospital, across the way from their home at Rockend, to attend musical afternoons. This eventually led to the creation of Aftercare, by Emily, her friend Hester McDougall, and Hester’s husband, Dr. Herbert McDougall, with a mission to assist discharged patients to get a fresh start in life.  In the succeeding 110 years Aftercare grew to become a national leader in the provision of non-government mental health services and now offers over 54 programs in Australia’s 3 largest states, assisting over 12,000 people last year alone.

Because of its reputation as well as its inclusive culture Aftercare continues to attract a diverse range of staff, volunteers and students who are highly skilled, passionate and talented – and who want to help make a difference. Aftercare also fosters and conducts evidenced based research and forges new and transformative partnerships across corporate, government and social services.

This history has been narrated in detail in Aftercare, Our Journey – 1907-2017, released at the Aftercare Annual General Meeting on 9th November 2017 at The Apprentice Restaurant, Sydney. “In this archive, Aftercare’s 110 year journey – and that of the mental health sector in this country – unfolds. The organisation continues to change and innovate, as it has done since the very beginning. Our vision, values and mission remain focused on the road ahead and on helping others on the journey to mental wellness, as we have done, since 1907,” said John Thomas, Aftercare Chairman.

Available upon request via info@aftercare.com.au